Legal

Contact Us

Last updated: August 22, 2026

Reach UnlockMaker support for membership access, billing, or your account. We do not unlock phones by email.

Email support

support@unlockmaker.com

Monday–Friday, 9am–6pm EST. We respond within 1 business day.

UnlockMaker Inc., 32 Bagrationi St, Batumi, Georgia.

What we can help with

  • Membership access after you join
  • Billing, cancellation, and refund questions
  • Which lock page matches the error on your screen

What we cannot do

We do not perform unlocks, submit carrier or Apple tickets for you, or work stolen, lost, or fraudulently obtained devices. Start the matching lock page if you need the walkthrough:

Billing questions

Subscription charges are processed by YouTube / Google. To stop billing, cancel the EZ Phone Help membership in YouTube. See how to cancel. Include your Google account email when contacting us about refunds. Read the terms of service for membership rules.

Privacy and legal

For a GDPR or UK GDPR request, email support@unlockmaker.comwith the subject "Privacy request". Company details are on the legal notice. Cookie choices are in the footer and on the cookie policy.

Account access

Signed-in members open guides from the dashboard. Complete checkout to unlock full guide content.

Questions? Contact us or email support@unlockmaker.com.